Delivery Information

Last updated: 16 October 2026

How long delivery takes

Every delivery time we show is an estimate, not a guarantee. Wherever you see a time with an asterisk (*) on our website or app, such as “about 15–20 min*” or “Arriving by 8:26 pm*”, it refers to this page.

• Most orders reach you in about 15–20 minutes from the moment you place them.
• At busy times (mornings, evenings, festivals and weekends), in heavy rain or bad weather, or when traffic is heavy, delivery can take 30 minutes or longer.
• Quick delivery is subject to rider availability. Our own riders deliver every order; when all of them are out, your order leaves with the next free rider.
• Large orders, or items we have to prepare or pack specially, can also take a little longer.

Your order page shows the progress of your order and an estimated arrival time. If it runs late, the page tells you, and you can call or WhatsApp us at any time to ask where it is.

Where we deliver

We deliver within about 1 km of our shop in Mira Road East (Shop No 5/6, Asmita Uphar 2, Navgrah Complex, Poonam Sagar Complex, Mira Road East, Mira Bhayandar, Maharashtra 401107). The checkout checks your delivery pin; if it is outside this area we cannot take the order.

When we deliver

Every day, 9:30 AM to 11:30 PM. Orders cannot be placed while the shop is closed. On some days (for example festivals or unexpected events) we may close early or open late; the website shows this.

Delivery charge

• Free delivery on orders of ₹99 or more.
• A delivery charge of ₹20 on orders below ₹99.

The charge, if any, is shown in your cart and at checkout before you place the order.

Paying

You pay when your order arrives: by UPI, by scanning our QR code, or in cash. Please keep the amount ready so the rider can move on to the next order quickly.

Receiving your order

• Place your delivery pin carefully and add your flat or house number and a landmark, so the rider finds you quickly.
• Keep your phone reachable. If the rider cannot reach you or find the address after trying, the order may be returned to the shop.
• Please check your items when they arrive and tell the rider, or call us, at once if anything is missing or damaged.

Late or cancelled orders

Orders cannot be cancelled once they are packed for delivery. If we cannot deliver an item or an order (for example, it is out of stock or no rider can reach you in reasonable time), we will call you and either change or cancel it; you pay only for what you receive. In case of unexpected delays, a refund will be provided if applicable. If something has gone wrong, contact us and we will put it right where we reasonably can.

Contact us

Call or WhatsApp the shop on +91 99308 98352, or visit us at the address above.